The terms and conditions that form part of the Delivery and Installation Service (“Service”) apply to the products as listed under the section INSTALLATION SERVICES TABLE AND TERMS. Note: 1. Please note that the extended warranty on selected products is subject to delivery and installation by Samsung
3. An additional cost of R7.00 per km return will be charge for distances over 70 km from point of purchase. This must be settled with the installer directly. *Rates subject to change please confirm costing before booking. * Customer to supply all electrical, water & waste outlets; ** Wall Bracket not included; *** Customer must have existing network & connectivity active;
* DOWNLOAD: Samsung Delivery and Installation guide BEFORE WE VISIT PLEASE CHECK THE FOLLOWING 1. The product purchased is able to be installed in its desired location. (e.g. sufficient space in a wall or TV cabinet for the TV, Fridge will fit into space in built in cupboards) 2. Ensure that the product purchased is able to fit through doors, passages or stairways without requiring structural alterations or specialised installation equipment. 3. You are at home (or another adult over 18) is at home at the time we’ve agreed to visit. 4. Check that you have all the parts, screws and other bits and pieces for the products you require us to install and or setup for you (not applicable if we are delivering the device to you). 5. Have all the necessary accessories and cables. 6. Ensure that you have a working power (electricity) outlet, working water source and waste outlet next to the area you require the installation of your new product. 7. You have an existing working internet connection (for services requiring internet connection) and you have the login name and password available. 8. You have a network point or wireless network available for the product you require us to connect to the internet. (for services requiring internet connection) ON THE DAY WE VISIT YOU, WE WILL 1. Have a chat with you about how you’d like your new products installed and or setup and offer some advice if you need it. 2. Unpack your product and take the packing away (if so requested) for recycling (no need to fill up your recycling bin). 3. Connect all your devices together then tidy and run the cables in conduit if you have requested for this when booking your installation. 4. Demonstrate the main features of your new products we have installed and or setup for you. (refer to table for products where this is included) WHAT ISN’T COVERED & WHY WE CANNOT START THE INSTALLATION We want to make sure you know what isn’t covered by our installation service so there are no surprises when we visit you at home: 1. We won’t personalise or optimise picture quality on your TV. 2. We will not start an installation unless you sign and agree prior to the installation, which any extra cost for additional work (that you have requested), outside of the installation scope will be for your own costs. 3. We will not remove your existing devices and dispose of them. 4. We cannot connect any devices if such connection would constitute an unsafe or illegal installation for whatever reason. The Technician will advise you on reasons why the installation is unsafe or considered illegal. 5. We are not responsible to unpack the existing fridge or freezer and repack the new one. 6. We cannot complete the installation if you have not completed the necessary pre-visit preparations above. DISCLAIMER NOTICE BLACK FRIDAY SALES AND EXCLUSION OF THE SIGNATURE SERVICE Any and all Samsung QLED TV’s purchased at a discounted rate as part of the Black Friday sales held at participating retailers for the period21 November 2018 [00h01] to 26 November [23h59] (“Black Friday Period”)will notinclude the Samsung Signature Service. The Samsung Signature Service (which includes an extended warranty) is specifically excluded from and will not form part of any purchase of a QLED TV purchased over the Black Friday Period. Please be advised that the Samsung Signature Service includes an extended warranty in respect of the purchased QLED TV, and by exclusion of the Samsung Signature Service the extended warranty will also be excluded. Information regarding the Black Friday sales and/ or purchase of Samsung QLED TV’s and/ or other Samsung products over the Black Friday Period that are published by the participating retailers are published independently and separately from Samsung and will not in any way bind Samsung and accordingly Samsung expresses no opinion or makes any representation concerning the accuracy and completeness of any such information. Samsung Electronics South Africa (Proprietary) Limited with registration number: 1994/003872/07 (“Samsung”), their associated, holding an subsidiary companies, its directors, officers, agents, representatives, shareholders, employees, successors and assigns will not be held liable for any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, arising from an individual’s participation in the Black Friday sales, purchase of a QLED TV with the exclusion of the Samsung Signature Service over the Black Friday Period, any Black Friday related activity and/or acceptance, receipt, possession and/or use/misuse of any Samsung products purchased over the Black Friday Period. |
The terms and conditions that form part of the Delivery and Installation Service (“Service”) apply to the products as listed under the section INSTALLATION SERVICES TABLE AND TERMS. Note: 1. Please note that the extended warranty on selected products is subject to delivery and installation by Samsung
3. An additional cost of R7.00 per km return will be charge for distances over 70 km from point of purchase. This must be settled with the installer directly. *Rates subject to change please confirm costing before booking. * Customer to supply all electrical, water & waste outlets; ** Wall Bracket not included; *** Customer must have existing network & connectivity active;
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